✨The Sparkly Questions✨
 Do I need to be home during the service?
Not unless you’d like to! Many participants provide a key, lockbox or other access arrangements. Whatever works best for you.
 I have pets… is that okay?
Absolutely! We love meeting furry family members. We simply ask that any aggressive pets are safely secured while we’re working.
 Will I get the same cleaners each visit?
Wherever reasonably practicable, yes! We know familiar faces make everyone feel more comfortable, so we do our best to keep your cleaning team consistent.
 Do I need to supply cleaning products?
Nope! We’ve got it covered. We bring our own professional equipment and products, so you can sit back and relax.
 What if I need to change my booking?
Life happens—we totally understand! Just let us know as soon as possible. Our cancellation policy is outlined in our Participant Welcome Guide.
 Do I have to clean before the cleaners arrive?
Definitely not! We’re coming because life gets busy—that’s what we’re here for.
 What household tasks do you help with?
Everything from bathrooms and kitchens to vacuuming, mopping, dusting, laundry assistance, linen changes and general household tasks that support daily living.
 I still have questions…
No worries at all! We’re always happy to chat. Give us a call, send us an email or complete our quick 60-second enquiry form and we’ll be in touch.
And… one final one because it’s so “you”…Â
 Do you really love cleaning?
Honestly… yes, we do. There’s something incredibly satisfying about turning a home from “it’s been one of those weeks” into “ahhh… that’s better.”  Every home deserves a little love.